Privacy statement for School for Narrative Leadership
School for Narrative Leadership, located at Van der Pekstraat 9 in Utrecht, with websites www.schoolvoornarratiefleiderschap.nl and www.schoolofnarrativeleadership.com, is responsible for processing personal data as stated in this privacy statement. For questions about personal data, please contact Carla-Maria Verwer of School for Narrative Leadership. She can be reached at carlamaria@schoolvoornarratiefleiderschap.nl or by phone at +31628652612.
Personal Data
Carla-Maria Verwer processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process. When filling out the contact form or when you are on our mailing list, the following data is stored:
- Name, address, postal code (NAW)
- Contact details, such as email address and phone numbers
- Date and place of birth
- Gender
- Work experience
- Competencies and areas of interest
- Conversation reports
- Content of communication
Purposes
Carla-Maria Verwer processes this personal data for the following purposes:
- Maintaining contact;
- Offering a personalized training or coaching program;
- Providing efficient services;
- Managing the client database;
- Contacting for appointment scheduling;
- Invoicing;
- Collecting funds and taking collection measures;
- Informing you of changes to our services and products;
- Fulfilling legal obligations;
- Handling disputes.
Sharing Personal Data with Third Parties
School for Narrative Leadership does not sell your data to third parties and will only provide this data if necessary to fulfill our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. School for Narrative Leadership remains responsible for this processing.
Retention of Personal Data
School for Narrative Leadership does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:
- Customer data (name, address, email, phone number): the legal retention period for tax purposes is 7 years;
- Coachee files: legal retention period for tax purposes is 7 years;
- Participant lists and intake forms for training are deleted immediately after the training ends;
- Analytical cookies: retention period 26 months.
Cookies & Google Analytics
School for Narrative Leadership uses functional and analytical cookies in which IP addresses are anonymized. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone during your first visit to this website. School for Narrative Leadership uses cookies with purely technical functionality. These ensure that the website functions properly and that your preferences are remembered. These cookies are also used to help the website function properly and to analyze and optimize it. For more details: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.
School for Narrative Leadership does not process any special and/or sensitive personal data.
Security of Personal Data
School for Narrative Leadership takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you suspect that your data is not secure or if there are indications of misuse, please contact carlamaria@schoolvoornarratiefleiderschap.nl.
Accessing, Modifying, or Deleting Data and Data Portability
You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to the processing of your personal data or to object to the processing of your personal data by School for Narrative Leadership, as well as the right to data portability. This means you can request that we send the personal data we have about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to carlamaria@schoolvoornarratiefleiderschap.nl.
Additionally, you have the right to:
- Withdraw given consent;
- File a complaint.